How to check a waste carrier

How Solihull householders can check a waste carrier on the Environment Agency public register before anyone takes waste from their home.

If a private company is taking waste from your house, you should check they are registered. In England the register is kept by the Environment Agency. The check takes a few minutes and is one of the reasonable steps householders are expected to take.

The legal wording is in the waste duty of care code of practice. This page is a practical walkthrough, not a substitute for that document.

Why it matters

Waste that is handed to an unauthorised person can be fly-tipped. The Environment Agency has publicly encouraged householders to check the register, ask where the waste is going, and keep a record.

How to check

  1. Ask the company for their waste carrier name and registration number.
  2. Open the Waste Carriers, Brokers and Dealers register.
  3. Search by registration number, business name or postcode.
  4. Confirm the registration is current and matches the business you are dealing with.
  5. Keep a copy of your quote or receipt.

If they cannot give a number, do not let them load the van.

Upper tier and house clearance

The code of practice explains that businesses which take other people’s waste — the example given includes house clearance — should have an up-to-date upper-tier registration. Lower-tier registrations exist for a narrower set of cases. If you are unsure, look the business up and read what the register says.

Other sensible questions

  • Where is this load going?
  • Can I have the site name?
  • Will you give me a receipt?

You do not need to become a waste lawyer. You do need to be able to show you chose a registered carrier.

If we have published a registration number, it will appear on the waste carrier licence page. If that field is empty, the owner has not yet supplied it — do not assume a number that is not printed.

Common questions

What does a registration number look like?

In England, upper-tier registrations commonly start with CBDU followed by numbers. Always check the live register rather than trusting a number on a van.

Is the council bulky service a waste carrier I need to check?

Using the local authority’s own bulky collection is a different route. The duty-of-care guidance is aimed at householders who use a private collector.

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